FAQ
FAQ
FAQ
Frequently Asked Questions
MarketView
Are MarketView offers personalised?
Yes. You receive offers in your language, for your preferred port, and based on your selected Incoterm.
Why do prices change between updates?
Prices may vary based on availability, freight costs, exchange rates, and shifting market demand. But what sets MarketView apart is clarity. The price you see is the price you’ll be invoiced. No hidden fees, no surprises.
What if I need a product that’s not listed?
MarketView shows what’s most relevant at that time, but it doesn’t cover everything we can offer. If you’re looking for a specific product, especially fresh, just let us know. We actively source on request.
Can I request a product specification?
No need to request it. MarketView includes clickable product names that link directly to the product specification sheet. Need additional documentation, like a specific certificate? Just let us know.
Are MarketView offers personalised?
Yes. You receive offers in your language, for your preferred port, and based on your selected Incoterm.
Why do prices change between updates?
Prices may vary based on availability, freight costs, exchange rates, and shifting market demand. But what sets MarketView apart is clarity. The price you see is the price you’ll be invoiced. No hidden fees, no surprises.
What if I need a product that’s not listed?
MarketView shows what’s most relevant at that time, but it doesn’t cover everything we can offer. If you’re looking for a specific product, especially fresh, just let us know. We actively source on request.
Can I request a product specification?
No need to request it. MarketView includes clickable product names that link directly to the product specification sheet. Need additional documentation, like a specific certificate? Just let us know.
Are MarketView offers personalised?
Yes. You receive offers in your language, for your preferred port, and based on your selected Incoterm.
Why do prices change between updates?
Prices may vary based on availability, freight costs, exchange rates, and shifting market demand. But what sets MarketView apart is clarity. The price you see is the price you’ll be invoiced. No hidden fees, no surprises.
What if I need a product that’s not listed?
MarketView shows what’s most relevant at that time, but it doesn’t cover everything we can offer. If you’re looking for a specific product, especially fresh, just let us know. We actively source on request.
Can I request a product specification?
No need to request it. MarketView includes clickable product names that link directly to the product specification sheet. Need additional documentation, like a specific certificate? Just let us know.
Pricing & Trade Terms
How are prices calculated?
Our prices are based on the latest supplier offers, converted using daily exchange rates. CIF prices are all-inclusive, covering: the goods, insurance, freight to your port, and export documentation. The price you see is the price you pay.
Do you offer terms other than EXW and CIF?
Yes. While MarketView shows prices as EXW (EU) and CIF (Africa), we typically sell on DAP terms in Europe. EXW gives you a clear idea of product pricing and availability. If a product catches your interest, we provide a tailored DAP offer based on your location and volume. As our system evolves, future editions of MarketView will support DAP and other Incoterm options.
How are prices calculated?
Our prices are based on the latest supplier offers, converted using daily exchange rates. CIF prices are all-inclusive, covering: the goods, insurance, freight to your port, and export documentation. The price you see is the price you pay.
Do you offer terms other than EXW and CIF?
Yes. While MarketView shows prices as EXW (EU) and CIF (Africa), we typically sell on DAP terms in Europe. EXW gives you a clear idea of product pricing and availability. If a product catches your interest, we provide a tailored DAP offer based on your location and volume. As our system evolves, future editions of MarketView will support DAP and other Incoterm options.
How are prices calculated?
Our prices are based on the latest supplier offers, converted using daily exchange rates. CIF prices are all-inclusive, covering: the goods, insurance, freight to your port, and export documentation. The price you see is the price you pay.
Do you offer terms other than EXW and CIF?
Yes. While MarketView shows prices as EXW (EU) and CIF (Africa), we typically sell on DAP terms in Europe. EXW gives you a clear idea of product pricing and availability. If a product catches your interest, we provide a tailored DAP offer based on your location and volume. As our system evolves, future editions of MarketView will support DAP and other Incoterm options.
Logistics & Certifications
How is transport handled?
We take care of it. From cold chain logistics to port clearance, we work with trusted partners to ensure smooth delivery across Europe and Africa.
Which documents do you support with?
We assist with all standard export documents: commercial invoices, packing lists, veterinary and health certificates, Halal documents, EUR.1, and Certificates of Origin.
How do I know products are certified?
Certifications such as Halal, IFS, and BRC are highlighted directly in MarketView, so you know exactly what’s behind the product.
How is transport handled?
We take care of it. From cold chain logistics to port clearance, we work with trusted partners to ensure smooth delivery across Europe and Africa.
Which documents do you support with?
We assist with all standard export documents: commercial invoices, packing lists, veterinary and health certificates, Halal documents, EUR.1, and Certificates of Origin.
How do I know products are certified?
Certifications such as Halal, IFS, and BRC are highlighted directly in MarketView, so you know exactly what’s behind the product.
How is transport handled?
We take care of it. From cold chain logistics to port clearance, we work with trusted partners to ensure smooth delivery across Europe and Africa.
Which documents do you support with?
We assist with all standard export documents: commercial invoices, packing lists, veterinary and health certificates, Halal documents, EUR.1, and Certificates of Origin.
How do I know products are certified?
Certifications such as Halal, IFS, and BRC are highlighted directly in MarketView, so you know exactly what’s behind the product.
Payments & Invoicing
Who issues the invoice?
Gandeno Sp. z o.o. handles both purchasing and sales, we issue the invoice directly as your contractual trading partner.
Do you offer payment terms?
We are open to working with verified buyers under secure terms, including credit-insured transactions. Qualified customers may apply for structured terms such as 30/70 or net payment options.
In which currencies can I pay?
We accept payments in EUR, USD, and PLN.
Who issues the invoice?
Gandeno Sp. z o.o. handles both purchasing and sales, we issue the invoice directly as your contractual trading partner.
Do you offer payment terms?
We are open to working with verified buyers under secure terms, including credit-insured transactions. Qualified customers may apply for structured terms such as 30/70 or net payment options.
In which currencies can I pay?
We accept payments in EUR, USD, and PLN.
Who issues the invoice?
Gandeno Sp. z o.o. handles both purchasing and sales, we issue the invoice directly as your contractual trading partner.
Do you offer payment terms?
We are open to working with verified buyers under secure terms, including credit-insured transactions. Qualified customers may apply for structured terms such as 30/70 or net payment options.
In which currencies can I pay?
We accept payments in EUR, USD, and PLN.
Working with Gandeno
What kind of company is Gandeno?
We’re not a platform or marketplace. Gandeno is a hybrid trading partner, combining the precision of digital tools with hands-on industry experience. We source, negotiate, and contract directly with suppliers, so you receive structured offers backed by real-world trading know-how.
Am I buying from a trustworthy source?
With Gandeno, you don’t trade directly with unknown suppliers. We purchase the goods ourselves, verify certifications, and handle all documentation before making an offer. This means you don’t have to evaluate suppliers one by one: we’ve done it already. MarketView shows you certified, ready-to-order products. No guesswork involved.
How quickly can we work together?
For buyers: Once we understand your sourcing needs, preferred port, and Incoterm, you’ll start receiving MarketView offers tailored to your business. For suppliers: After a short onboarding process your products are featured in MarketView and sent to our buyer network.
I’m a trader, can we work together?
Yes. Gandeno works with trusted trading partners who help extend our reach. If you’re active in sourcing or distribution and share our standards, we’d be glad to explore how we can collaborate. Just reach out, we’ll take it from there.
What kind of company is Gandeno?
We’re not a platform or marketplace. Gandeno is a hybrid trading partner, combining the precision of digital tools with hands-on industry experience. We source, negotiate, and contract directly with suppliers, so you receive structured offers backed by real-world trading know-how.
Am I buying from a trustworthy source?
With Gandeno, you don’t trade directly with unknown suppliers. We purchase the goods ourselves, verify certifications, and handle all documentation before making an offer. This means you don’t have to evaluate suppliers one by one: we’ve done it already. MarketView shows you certified, ready-to-order products. No guesswork involved.
How quickly can we work together?
For buyers: Once we understand your sourcing needs, preferred port, and Incoterm, you’ll start receiving MarketView offers tailored to your business. For suppliers: After a short onboarding process your products are featured in MarketView and sent to our buyer network.
I’m a trader, can we work together?
Yes. Gandeno works with trusted trading partners who help extend our reach. If you’re active in sourcing or distribution and share our standards, we’d be glad to explore how we can collaborate. Just reach out, we’ll take it from there.
What kind of company is Gandeno?
We’re not a platform or marketplace. Gandeno is a hybrid trading partner, combining the precision of digital tools with hands-on industry experience. We source, negotiate, and contract directly with suppliers, so you receive structured offers backed by real-world trading know-how.
Am I buying from a trustworthy source?
With Gandeno, you don’t trade directly with unknown suppliers. We purchase the goods ourselves, verify certifications, and handle all documentation before making an offer. This means you don’t have to evaluate suppliers one by one: we’ve done it already. MarketView shows you certified, ready-to-order products. No guesswork involved.
How quickly can we work together?
For buyers: Once we understand your sourcing needs, preferred port, and Incoterm, you’ll start receiving MarketView offers tailored to your business. For suppliers: After a short onboarding process your products are featured in MarketView and sent to our buyer network.
I’m a trader, can we work together?
Yes. Gandeno works with trusted trading partners who help extend our reach. If you’re active in sourcing or distribution and share our standards, we’d be glad to explore how we can collaborate. Just reach out, we’ll take it from there.